8 reasons why customer choose SENZ
(1.) 16 Years of Expertise
With a deep understanding of the industry, SENZ specializes in designing and developing kitchen appliances tailored to meet the needs of Malaysian customers
(2.) The Only Kitchen Appliance Brand with Over 500,000 Social Media Followers
A luxury yet affordable brand, SENZ is widely recognized for offering high-quality, value-for-money kitchen appliances that are well-loved by Malaysian consumers
(3.) Over 1,000 Five-Star Google Reviews
The only kitchen appliance brand with more than 1,000 five-star Google reviews, backed by a professional sales and customer service team to assist customers
(4.) Award-Winning Brand
The only kitchen appliance brand to have won The Star Best in Customer Service Award for two consecutive years and to be recognized by the Malaysia Book of Records
(5.) Exclusive QR Code & YouTube Tutorials
SENZ provides a unique QR code and YouTube tutorial videos for each product, guiding customers through installation, usage, and maintenance, ensuring a hassle-free experience
(6.) Fast & Professional After-Sales Service
SENZ guarantees a response within 3 hours during working days. Our in-house technician team offers on-site services across Malaysia
(7.) A Wide Range of Products for Every Budget
SENZ offers three product series: PremiumX, Premium, and Classic, allowing customers to choose based on their budget and needs
(8.) Designed for Malaysian
SENZ products feature innovative, user-friendly designs tailored for Malaysian households.
Eg, our range hoods come with auto cleaning function that removes grease and smoke in just 5 seconds, eliminating the hassle of cleaning
消费者选择 SENZ 的 8大理由
(1.) 16年深耕厨房家电品牌
专业设计与研发更适合马来西亚顾客使用的厨房家电
(2.) 在社交媒体平台拥有超过50万粉丝
唯一在社交媒体平台拥有超过50万粉丝的厨房家电品牌, 品牌定位平价奢华, 提供性价比高厨房家电, 深受大马客户认可
(3.) 超过1000个Google Reviews五星好评
唯一拥有超过1000个Google Reviews的五星好评厨房家电品牌, 专业的销售与客服团队, 帮助顾客选择最适合的产品
(4.) 屢獲殊榮的品牌
唯一的厨房家电品牌荣获 The Star Best In Customer Service SOBA Award (连续两年) 以及荣获马来西亚记录大全认证 (Malaysia Book Of Record)
(5.) 獨家产品二維碼 (QR Code) 以及 YouTube 视频教學
唯一的厨房家电品牌提供 YouTube 产品视频教学, 详细教导如何按装, 使用及维护, 让顾客使用方便及无忧
(6.) 快速与专业的售后服务
提供3小时内回复顾客的询问 (工作日) ,专业 In-house technician 团队全马提供上门维修服务
(7.) 满足各类预算的广泛产品
Premium X, Premium, Classic 三大系列, 顾客可以根据预算灵活选择
(8.) 专为马来西亚顾客打造的产品功能与设计
产品拥有独特功能, 例如油烟机: 拥有自动清洗功能, 只需要5秒就把油烟全部吸走, 顾客不需要为清洗油烟机烦恼