FAQ About SENZ IntelClean Cooker Hood (English)

(1)
Q: Does all SENZ cooker hood comes with intelClean function?
A: We have 5 models that comes with intelClean function:

• SZ-CH338i – it comes with heat + water auto cleaning function, twin motor, suction power up to 1800 m3/h
  https://www.senz.com.my/product/senz-sz-ch338i-intelclean-twin-turbo-motor-multihood/
  
• SZ-CH938iAC – heat + water auto cleaning function, twin motor, suction power to 1900 m3/h
  https://www.senz.com.my/product/senz-ch938iac-intelclean-twin-turbo-motor-multihood/
  
• SZ-CH9388AC – it comes with heat auto cleaning function, single motor, suction power up to 1400 m3/h
  https://www.senz.com.my/product/senz-sz-ch9388ac-multihood/
  
• SZ-CH336iAC – it comes with heat auto cleaning function with turbo boost, suction power up to 1600 m3/h
  https://www.senz.com.my/product/senz-sz-ch336i-designer-chimney-tempered-glass-multihood/
  
• SZ-CH9633AC – it comes with heat auto cleaning function, twin motor, suction power up to 1600 m3/h
  https://www.senz.com.my/product/senz-sz-ch9633ac-twin-motor-heat-pro-intelclean-multihood/

(2)
Q: Which type of auto cleaning is better? Water or heat function?
A: Steam + heat auto cleaning function is currently the most effective way to remove stubborn grease in the market. Water will transform into hot steam through a heat pump to effectively remove stubborn grease.

(3)
Q: Does intelClean cooker hood need to install pipe / piping?
A: Except for SZ-CH9388AC, SZ-CH338i, SZ-CH9633AC, SZ-CH336iAC and SZ-CH938iAC need to install hose / piping.

(4)
Q: Will the motor get rusted easily when using water auto cleaning function?
A: There will be high speed drying function at the end of the auto cleaning process, thus motor will not get rusted easily.

(5)
Q: What is the difference between CH938iAC and CH338iAC intelClean Twin Turbo Cooker Hood
A: SZ-CH938iAC is our latest intelClean cooker hood, and the main difference between CH938iAC and SZ-CH338i is that:
– CH938iAC comes with motion sensor technology where CH338i is normal touch sensor button
– CH938iAC does not have a turbo function but the suction is slightly higher than CH338i by 100 m3/h

(6)     
Q: Why choose SENZ CH938iAC and CH338i intelClean Twin Turbo Cooker Hood?
A: Both of these cooker hood comes with Twin Turbo motor where its suction power can go up to 1900 m3/h (for CH938iAC). It is equipped with intelligent cleaning technology that uses a 9-minute 110°C heat + water cleaning system to effectively remove stubborn grease.

(7)                                                                                      
Q: The suction power of SENZ CH338i is 1800 m3/h, does that mean the suction power is 900 m3/h for each motor?
A: Yes, the suction power for each motor is 900 m3/h, this allows you to choose which motor you like to use and thus save electricity.

(8)
Q: The suction power of SENZ CH338i is 1800 m3/h, does that mean the suction power is 900 m3/h for each motor?
A: Yes, the suction power for each motor is 900 m3/h, this allows you to choose which motor you like to use and thus save electricity.  

(9)
Q: How do I prolong the lifespan or maintain the heat pump for CH938iAC and CH338i?
A: It is advisable to use boiled water instead of unfiltered water to perform auto cleaning function as unfiltered water will contain impurities that might damage the water pump.